Sheltered Accomodation

William House comprises 56 apartments in addition to a full range of communal facilities including lifts to each floor, communal laundry, guest room, residents library, lounges, meeting rooms and our administration offices. The scheme is surround by our five acres of landscaped gardens. Our residents have the reassurance of help at hand 24 hours a day, 365 days a year from our Wardens with an emergency alarm service in every property. In addition we offer pastoral support from our Church of England minister ( known at the Charity as the Master) where requested. As a non-profit-making charity all the income we create through our operations goes into providing services for current residents and developing services to meet the needs of future residents as well as our other Charitable activities.

Our residents are encouraged to maintain an active lifestyle - retaining links with friends and the wider community whilst enjoying the many in-house facilities and activities available.  These include a Library with books refreshed on a regular basis, a cinema room showing both old and new favourites, hairdressing salon with a visiting hairdresser.  Everyone is welcome to join in the many varied activities and socialise as and when they wish

William House sheltered housing scheme and service.

Wyggestons welcomes applications for William House from persons over the age 60 from all sections of the community regardless of gender, sexuality, disability, religious belief, race or ethnic background.
 

All those who are interested in our accommodation are invited to visit William House to meet with staff and view the facilities and services that we offer.
If you wish to proceed with applying for our housing we ask that you complete an application form which are individually considered, assessed and prioritised on the basis of assessed needs to ensure that applicants’ needs can be
appropriately met by our services. All applicants are visited by one or two Governors by prior appointment to confirm the levels of support needs required and to ensure that the accommodation would be suitable and the organisation can meet your needs.
Please note that the Charity operates a waiting list for our accommodation and we prioritise applications with the highest need in accordance with our Allocations Policy.

For more information, please don't hesitate to get in touch on the details below. 

160 Hinckley Road, Leicester, LE3 0UX

William House FAQ's

Fees FAQ's

Do you accept local authority-funded residents?


Yes, we accept those in receipt of benefits and privately funded residents.




How are charges collected?


Fees are payable every week and we provide a range of payment options.




What is the notice period?


We ask for a notice period of four weeks if you are planning to leave us.




Are any charges payable after departure?


No. Fees apply from your first day as a resident until your room is vacated and your notice period is ended.




Do you require a refundable room deposit?


No. We don’t ask you to pay a deposit.




Do I need to sign a contract?


Yes. All our residents are Beneficiaries of the Charity and therefore we provide a licence agreement to reside at the Almshouses. Wyggestons will explain all our terms and conditions including costs before asking you to sign and agree




What do the charges include?


The charges are made to cover the costs of the accommodation including utility bills, staffing & administration costs, maintaining the property and communal areas in addition to building costs and repairs funds.




What are your current charges ?


We currently charge around £150 to £190 per week.




Will the Charges change?


Charges are reviewed each year and are effective from 1st April. We will always give you four weeks’ notice of any such increase.




What happens if my funding arrangements change?


We will help you to apply for financial assistance from the local authority if your situation changes so that you no longer need to fund your costs privately.





Your Home FAQ's

How will I know who staff are?


All of our staff wear name badges so you and your visitors will know who they are, and are able to ask them for help at any time.




Do I need insurance cover?


If you bring items with a high individual value, you must have your own insurance in place for these. Wyggestons has all appropriate insurance cover otherwise.




What about my confidential information?


In line with the Data Protection Act 1998 and the General Data Protection Regulation 2018, your personal data will be handled securely.




How will I be treated?


The underlying principle we work to at Wyggestons is that William House is your home.
Residents are encouraged to maintain their independence by making their own decisions and where possible retaining links with the wider community, while being supported with excellent staffing support.




Who do I speak to if I have a complaint?


You can speak to the care manager initially, or if you prefer you can contact the Chief Executive
Officer Mr Chris Jones on 0116 255 9174 (option 3) or by emailing: ceo@wyggestons.org.uk





Facilities FAQ's

How will I know who staff are?


All of our staff wear name badges so you and your visitors will know who they are, and are able to ask them for help at any time.




Do I need insurance cover?


If you bring items with a high individual value, you must have your own insurance in place for these. Wyggestons has all appropriate insurance cover otherwise.




What about my confidential information?


In line with the Data Protection Act 1998 and the General Data Protection Regulation 2018, your personal data will be handled securely.




How will I be treated?


The underlying principle we work to at Wyggestons is that William House is your home.
Residents are encouraged to maintain their independence by making their own decisions and where possible retaining links with the wider community, while being supported with excellent staffing support.




Who do I speak to if I have a complaint?


You can speak to the care manager initially, or if you prefer you can contact the Chief Executive
Officer Mr Chris Jones on 0116 255 9174 (option 3) or by emailing: ceo@wyggestons.org.uk





Your Security FAQ's

How will I know who staff are?


All of our staff wear name badges so you and your visitors will know who they are, and are able to ask them for help at any time.




Do I need insurance cover?


If you bring items with a high individual value, you must have your own insurance in place for these. Wyggestons has all appropriate insurance cover otherwise.




What about my confidential information?


In line with the Data Protection Act 1998 and the General Data Protection Regulation 2018, your personal data will be handled securely.




How will I be treated?


The underlying principle we work to at Wyggestons is that William House is your home.
Residents are encouraged to maintain their independence by making their own decisions and where possible retaining links with the wider community, while being supported with excellent staffing support.




Who do I speak to if I have a complaint?


You can speak to the care manager initially, or if you prefer you can contact the Chief Executive
Officer Mr Chris Jones on 0116 255 9174 (option 3) or by emailing: ceo@wyggestons.org.uk





Request a Brochure

160 Hinckley Road, Leicester, LE3 0UX

TEL: 0116 255 9174

FAX: 0116 254 3008

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