Agnes House

Residential Care

Agnes House accommodates 26 residents on a long term or respite basis offering the very highest standards of care to all. Each bedroom is single occupancy with en-suite facilities, television point and a 24 hour call system. Our spacious, sunny dining room offers a relaxing place to take meals, with a good choice of menu and can cater for individual dietary requirements.

Set in five picturesque acres, Agnes House offers safety in a secure environment. Fostering independence and trust at the same time as providing optimum levels of care and attention to all residence.

Supporting Independence

The underlying principle we work to at Wyggestons, is that a residential home should be foremost a home, where a loyal family member feels happy, safe and at ease. Residents are encouraged to maintain their independence by making their own decisions and where possible retaining links with the wider community, at the same time being supported with excellent staffing levels. We have a full and varied programme of activities for all interests in which we welcome all residents to participate.

CQC Registration

Please click on the adjacent link to see our most recent CQC report. 

For more information, please don’t hesitate to get in touch on the details below. 

Visit

Wyggestons
160 Hinckley Road
Leicester
LE3 0UX

Call

0116 255 9174

Email

enquiries@wyggestons.org.uk

Living at Wyggestons

Click here to take a look at our brochure and application pack and to find out more about living at Wyggestons.

Find out more

Facilities FAQs

How many people live at Agnes House?

Agnes House accommodates 26 residents on a long term or respite basis offering the very highest standards of care to all.

What types of care do you provide?

We provide all levels of care from minimal intervention to high dependency care. The appropriate level of care will be agreed before you become a resident.

What are the staffing arrangements?

We have full care team on duty 24 hours a day, seven days a week and with staffing levels to meet the needs of our residents.

Is there a nurse call system for assistance?

Yes. Every room has a pull cord to request assistance from staff who are on call 24 hours a day.

Fees FAQs

Are any fees payable before arrival or after departure?

No. Fees apply from your first day as a resident until your room is vacated & cleared of items.

Do I need to sign a contract?

Yes. Wyggestons will explain all our terms and conditions including costs before asking you to sign and agree our contract.

What do the fees include?

The following items and services are included in and covered by your weekly fees:

  • The costs of your personal care
  • Accommodation
  • Electricity (e.g. heat and light)
  • Food and drink, including
    snacks
  • Housekeeping and laundry undertaken on the premises (except articles requiring dry cleaning)
  • Television licence, inclusive for personal use
  • Occupational therapy

The following extra items and services are not covered by the weekly fees, but we can arrange for them to be provided to you at a cost.

You shall be responsible for payment for extra items and services and we shall advise you of their cost beforehand. Our latest price guide is available at reception.

  • Professional hairdressing
  • Aromatherapy massage and reflexology
  • Personal copies of newspapers or magazines
  • Personal purchases such as stationery, confectionery, alcoholic beverages, particular snacks, soaps and toiletries
  • Clothing, shoes and slippers
  • Dry cleaning
  • Installation of private telephone line, internet or cable TV connections

In the absence of free provision by the NHS, the following may also be provided, but shall be charged in addition to the weekly fees:

  • Chiropody
  • Opticians
  • Dentistry
  • Physiotherapy
  • Other privately arranged healthcare In the event that NHS staff, your representatives or relatives are unable to provide you with an escort to hospital appointments, we will apply a charge of £15 per hour for a member of staff to accompany you after the first 2 hours

What are your current fees?

Indicative prices/weekly fees guide for self-funded residents:

Residential care: Agnes House

Single room with en-suite: The weekly fee charged for self-funding residents currently is £990.00 per week.

Prices quoted are for guidance only. All prices are subject to an individual care needs assessment and the type of room and services chosen.

Respite charges are £1,100.00 per week.

Will the fees change?

Fees are reviewed each year and are effective from 1st April. If your care needs change, it may be necessary to increase the fees payable. We will always give you four weeks’ notice of any such increase.

Your Home FAQs

Can family and friends visit at any time?

Yes, Wyggestons is your home and visitors are always welcome. There is a guest room with William House for overnight guests.

How often will my room be cleaned?

Rooms and communal facilities are cleaned daily at Agnes House. We collect and return laundry to you within 24 hours, washed and ironed.

Do you keep in touch with my relatives?

We will keep your family up to date with important information, such as GP visits or changes to your health and care plan if you give us permission to do so.

Will I have internet access?

Yes. There is internet access available for face time, etc.

Your Security FAQs

What is your CQC rating?

Wyggeston’s is rated Good by the Care Quality Commission. You can read their latest inspection report on our website here.

How will I know who staff are?
All of our staff wear name badges & uniforms so you and your visitors will know who they are, and are able to ask them for help at any time.
What about my confidential information?
In line with the Data Protection Act 1998 and the General Data Protection Regulation 2018, your personal data will be handled securely.

Agnes House Brochure

Click here to download a copy of our Williams House Brochure. Alternatively, you can request a printed version by filling in your details.

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