Beautiful, Contemporary Design with Traditional Qualities
160 Hinckley Road
0116 255 9174
Who is Lancaster House designed for?
Lancaster House consists of self-contained apartments set in five picturesque acres, offering sheltered accommodation for the over 60s.
What facilities are at Lancaster House?
There are a range of communal facilities shared between William House and Lancaster House, including two lounges, lifts and guest room, a library with books refreshed on a regular basis, and a hairdressing salon with a visiting hairdresser.
What types of support do you provide?
What are the staffing arrangements?
Can I bring my own furniture?
Can I have a landline installed?
Yes. A phone point is provided and you are free to make your own arrangements.
Does my room have a TV?
Is there a warden call system for assistance?
Do you accept local authority-funded residents?
How are charges collected?
What is the notice period?
Are any charges payable after departure?
Do you require a refundable room deposit?
Do I need to sign a contract?
What do the charges include?
What are your current charges?
We currently charge around £204.00 to £248.00 per week.
Your Home FAQs
Can family and friends visit at any time?
Can a relative stay over for a visit?
What about my laundry?
Do you keep in touch with my relatives?
Is there a programme of activities?
Can I bring a pet?
Residents of our sheltered accommodation are permitted a caged bird but not other pets.
Your Security FAQs
How will I know who staff are?
Do I need insurance cover?
What about my confidential information?
How will I be treated?
The underlying principle we work to at Wyggestons is that Lancaster House is your home. Residents are encouraged to maintain their independence by making their own decisions and where possible retaining links with the wider community, while being supported with excellent staffing support.
Who do I speak to if I have a complaint?
Lancaster House Brochure
You can request a brochure by filling in your details or emailing firstname.lastname@example.org